Privacy Policy

1. Who We Are

Proxy Poland ("we", "us", "our") operates the website proxypoland.com, providing 4G mobile proxy services. We are the data controller responsible for your personal data.

Contact: support@proxypoland.com

2. Data We Collect

We collect the following categories of personal data:

Account Data

• Email address (required for registration)
• Name (optional, for personalization)
• Password (stored as a hashed value — never in plain text)
• Account role and status

Transaction Data

• Order details (plan, duration, amount, currency)
• Payment method used (crypto)
• Payment processor reference IDs
• We do not store full card numbers or sensitive payment credentials

Usage Data

• Proxy credentials assigned to your account
• IP rotation events and timestamps
• Support ticket history
• Activity logs (login events, API calls)

Technical Data

• IP address at time of login/registration
• Browser type and device information (via standard HTTP headers)
• Session cookies (authentication only)

3. How We Use Your Data

4. Data Sharing & Third Parties

We share your data only with trusted service providers who process it on our behalf:

We do not sell, rent, or share your personal data with third parties for marketing purposes.

5. Cookies

We use only essential cookies necessary for the operation of the service:

• Session cookie — keeps you logged in (expires when browser closes or after 30 days)
• CSRF token — protects against cross-site request forgery

We do not use advertising, tracking, or analytics cookies. We do not use Google Analytics or similar tools.

6. Data Retention

• Account data: retained while your account is active, plus 2 years after closure
• Transaction records: retained for 5 years (legal/tax obligation)
• Activity logs: retained for 90 days, then automatically deleted
• Support tickets: retained for 2 years after resolution

7. Your Rights (GDPR)

Under GDPR, EU/EEA residents have the following rights:

• Right of access — request a copy of all data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure ("right to be forgotten") — request deletion of your data
• Right to restriction — limit how we process your data
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — for any processing based on consent

To exercise any of these rights, email us at support@proxypoland.com. We will respond within 30 days. If you believe we have violated your rights, you may lodge a complaint with the relevant data protection authority.

8. Data Security

We implement industry-standard security measures including:

• Passwords stored using bcrypt hashing (never in plain text)
• All data transmitted over HTTPS/TLS
• Database access restricted to authenticated server processes only
• Regular security reviews and dependency updates

9. Children's Privacy

Our service is not directed to children under 18 years of age. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal data, please contact us immediately.

10. International Transfers

Some of our third-party service providers are located outside the EU/EEA. We ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) approved by the European Commission.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or by posting a notice on our website.

12. Contact